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Karuizawa Whisky Co., Ltd. 2785-318 Hotchi, Karuizawa-machi, Kitasaku-gun, Nagano Prefecture, 389-0113
Tel +81-(0)267-46-4939 Google Maps

PRIVACY POLICY Personal information protection policy

Karuizawa Whisky Co., Ltd. (hereinafter, "the Company") will endeavor to appropriately handle and protect any information that can identify you (hereinafter, "personal information") provided to us by you through our website (hereinafter, "the website"), in accordance with the following policy.

Name of the business entity handling personal information and name of its representative

Karuizawa Whisky Co., Ltd.

Address
2785-318 Hotchi, Karuizawa-machi, Kitasaku-gun, Nagano Prefecture, 389-0113
Representative
Shigeru Totsuka

Definitions of Terms

  1. "Personal information" shall refer to either of the following.
    ①Personal information is information that can identify a specific, living individual, such as their name, date of birth, address, telephone number, or email address.
    ②Information that cannot identify a specific individual by itself, but can be easily combined with other information and makes it possible to identify a specific individual through that combination
  2. "Personal data" refers to personal information that constitutes a personal information database, etc. (pursuant to Article 2, Paragraph 4 of the Personal Information Protection Act).

How we collect information

This website may ask you to provide the following personal information when you make an inquiry. When collecting such information, we will specify the purpose of use and use it in a lawful and fair manner. The personal information collected on this website is as follows.

  • Name
  • Address
  • Telephone number
  • Email address
  • Information that can identify a specific individual in combination with the information described above.

Purposes of use

The purposes for which we use the personal information given to us by you are as follows:

  • Confirmation of the customer's identity
  • To confirm and respond to inquiries, comments, etc.
  • To provide, improve, develop, and market our services
  • To provide personal information to affiliated businesses, organizations, etc. with the customer's consent or application
  • To be used for access analysis services and advertising.
  • Advertising companies display advertisements for products and services that match the customer's interests.

Security control measures

We will implement necessary and proper security management measures to prevent leakage, unauthorized access, loss, etc. of any personal data we handle. In addition, we will provide necessary and appropriate supervision to employees and contractors (including sub-contractors etc.) who are entrusted with the handling of personal data.

Provision of information to third parties

This site will not provide personal data to any third parties except in the following circumstances.

  • When the customer has personally agreed to the provision of information as described above
  • When required by law
  • Where necessary for the protection of a person's life, limb, or property, and where it would be difficult to obtain the customer's consent
  • Where it is necessary to cooperate with a national government agency, local government, or a person commissioned by them to carry out duties prescribed by law, and where obtaining the customer's consent would be likely to impede the performance of said duties.
  • When providing information to a contractor within the scope necessary for the performance of the Company's business.

Provision of information to third parties overseas

Except in the following cases, the website will not provide personal data to third parties in foreign countries (countries or regions outside of Japan).

  1. When the customer has given prior consent to the provision of their personal information to a third party in a foreign country
  2. When providing personal information to a third party in a foreign country that has implemented measures in accordance with the spirit of the provisions of Chapter 4, Section 1 of the Personal Information Protection Act in an appropriate and reasonable manner with regard to the handling of personal information, and where implementation of these has been ensured between the Company and said third party
  3. When permitted by law

Shared use with group companies and partner companies

The Company may share received personal data within the following scope in order to achieve the Purposes of Use described above.

  1. Items of personal information that may be shared
    Same as the personal information collected above
  2. Scope of parties that may share said information
    ①Companies affiliated with Karuizawa Whisky Co., Ltd. (Totsuka Sake Brewery Co., Ltd.)
  3. Purpose of use of shared information
    Same as 2. ①, above.
  4. Name and address of the entity responsible for managing personal data and the name of their representative
    Karuizawa Whisky Co. Ltd. (For details of the Company, please see "Corporate Information".

Disclosure, correction, addition, deletion, suspension of use and erasure of personal information, and the suspension of provision to third parties

If you wish to request the disclosure, correction, addition, deletion, suspension of use or erasure of your personal information retained by the Company, or the suspension of its provision to a third party, please make your request directly the Company (the same applies if you wish to disclose records of third-party provision (Article 33, Paragraph 5 of the Personal Information Protection Act)).
From the perspective of preventing personal information leakage and ensuring accuracy and security, the Company will conduct any necessary investigations without delay, and only when it can be confirmed that the request has been made by the individual in question, will we disclose, correct, add, delete, suspend the use of or erase the individual's personal information, or suspend its provision to a third party, in accordance with the provisions of pertinent laws (except when special procedures are prescribed by law).
Note that, if disclosure would result in any of the following, the Company may not be able to comply with the customer's request. The Company will notify the person making the request without delay as to whether or not disclosure will be made.

  1. When there is a risk of harm to the life, limb, property or other rights and interests of the individual or a third party
  2. When there is a risk of causing significant disruption to the proper performance of the Company's business
  3. When to do so would violate other laws and regulations

How we use cookies

This website uses cookies for some of its content.
A cookie is information stored in your browser when you access a site, and does not contain any information that can identify you, such as your name or email address.

This function allows you to refuse information collection by disabling cookies. Please check your browser settings. However, please note that this setting may cause some content to not function properly or services to be unavailable.
For information on settings, please refer to the Google Policies and Terms of Use.

Access analysis tool

This website uses Google's access analysis tool "Google Analytics."
Google Analytics uses cookies to collect traffic data. These traffic data are collected anonymously and cannot not identify individuals.

This function allows you to refuse data collection by disabling cookies. Please check your browser settings. However, please note that this setting may cause some content to not function properly or services to be unavailable.
For information on settings, please refer to the Google Policies and Terms of Use.

SSL (Secure Socket Layer)

This website uses SSL encryption technology in pages where personal information is entered, in order to ensure the secure transmission and reception of personal information entered by the customer.
With SSL, personal information is automatically encrypted before being transmitted or received, so even if the transmitted data are intercepted by a third party, there is no need to worry about the contents being stolen.

Disclaimer

While every precaution has been taken regarding the content of the information posted on this website, no guarantee is made with regard to the accuracy or security of the content.
The Company cannot accept responsibility for any damage or loss incurred as a result of the information posted on this website.
In addition, although the website may contain links to external websites, the Company does not manage or operate these websites and therefore cannot be held responsible for the authenticity of their content.
Please note that the information posted on the website may be changed or deleted without prior notice.

Changes to the Policy

This website complies with Japanese laws and regulations and other norms, and the Company will review the contents of the policy as appropriate and strive to improve it.
Please note that any changes to the policy will take effect as soon as they are posted on the website or made available for viewing by other means.

Contact information for inquiries regarding the handling of personal information

If you have any questions about this policy or our handling of personal information, please contact us using the inquiry form.

Address
2785-318 Hotchi, Karuizawa-machi, Kitasaku-gun, Nagano Prefecture, 389-0113
Company name
Karuizawa Whisky Co. Ltd.
Contact point
INFORMATION Desk
Telephone number
0267-46-4939
Email address
infokaruizawa@karuizawa-whisky.co.jp